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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samanthia Carns

Samanthia Carns

March 28, 2026

5  out of  5
rating by Samanthia Carns
"Wonderful staff and owner. Always gets back to you in a timely manner."
We responded:
"Thank you, Samanthia! I'm happy to know that you appreciate our team's efforts and responsiveness. We aim to provide timely and reliable service to all our customers. Let us know if there's anything else we can assist you with!"
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Shannon Rohrbach

March 13, 2026

5  out of  5
rating by Shannon Rohrbach
"Traci was very helpful, polite, understanding and knowledgeable. Traci listened to my needs and provided the insurance I needed at an affordable price."
We responded:
"Thank you for your review, Shannon! I'm happy to know you received the insurance you needed at an affordable price. We strive to offer knowledgeable and understanding service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Claire Knox

February 19, 2026

5  out of  5
rating by Claire Knox
"Always responsive and helpful."
We responded:
"Hey, Claire! Thank you for sharing that you’ve found our pricing reasonable and our team responsive and helpful with your property insurance needs. We appreciate your support and are here whenever you need assistance with your coverage."
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MARCUS ROTH

February 3, 2026

5  out of  5
rating by MARCUS ROTH
"It doesn’t get any better. Help is just a phone call or a few clicks away. I’m happy to be a customer of Traci Day – State Farm. Madison is always helpful and knowledgeable."
We responded:
"Marcus, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Kris Williamson

January 31, 2026

5  out of  5
rating by Kris Williamson
"tracy is as usual the greatest i called claims office and they said i wasn’t even covered. she said of course i was and took care of"
We responded:
"It was my pleasure to go to bat for you. I apologize you were initially given the wrong information by our claims department. I do appreciate you communicating with me and allowing me to get this going in the right direction. Here for you always! Traci Day"
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Mary Minton

January 28, 2026

1  out of  5
rating by Mary Minton
"Unfortunately my father pasted away. Was with the company for over 30 years , when already going throug one of the hardest times of my life. They dropped my dad's house. I wouldn't trust them with anything , they will take your money but then drop you as soon as they have to pay. Never returned phones calls. Didn't fill a claim that should have been paid Then dropped us for the same thing that they said they couldn't pay out for Honestly. State Farm isn't good. I dropped them with my own personal home and auto and business insurance I now have allstate. They offer more fpr what you pay for. I give Traci Day insurance 0 stars but they make you put one. Go with another option, not this one."
We responded:
"Mary, We’re truly sorry for your loss. Losing a parent is incredibly painful, and navigating insurance matters during such a difficult time can feel overwhelming. We genuinely empathize with what you and your family have experienced. We do want to clarify that claim decisions, payouts, and underwriting actions, such as approvals or denials, are handled at the corporate level, not by the local agency. While we work closely with our clients and advocate on their behalf, those final determinations are outside of our control. We’re saddened to hear that you felt unsupported, as that is never our intention. Our goal is always to guide, explain, and assist as best we can during challenging moments. Thank you for sharing your experience, and we wish you and your family peace and healing."
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Stanley Maxwell

January 2, 2026

5  out of  5
rating by Stanley Maxwell
"Traci & her staff went above & beyond, to help me today! My mom passed away two weeks ago & I needed to send insurance paperwork back east. I'm not even a client, but they treated me like family 😊 Thank you for making a really difficult time, a little bit easier. I will recommend Traci and her staff for anyone's insurance needs!"
We responded:
"Stanley, thank you for your kind words! I'm truly happy that our team could assist you during such a challenging time. Your recommendation means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out."
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Bonnie MacEvoy

December 13, 2025

5  out of  5
rating by Bonnie MacEvoy
"Great service and help. Wonderful staff, and a bowl of chocolates!"
We responded:
"Bonnie, thank you for your kind words! I'm happy you enjoyed the service and our team. We love adding sweet touches like the bowl of chocolates! Let us know if there's anything else we can do for you."
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Bran Collingwood

December 4, 2025

5  out of  5
rating by Bran Collingwood
"Communication is great, ready to help any time."
We responded:
"Thank you, Bran! I'm happy you appreciate our communication and readiness to assist. We're always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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Alan Grau

December 4, 2025

5  out of  5
rating by Alan Grau
"Traci is the best!"
We responded:
"Alan, thank you for your fantastic feedback! I'm happy to know you think so highly of Traci. We’re here for any of your insurance needs!"
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christina swingdler

November 25, 2025

5  out of  5
rating by christina swingdler
"I have had the pleasure of working with Traci for over 20 years via other agents; I am SO grateful she is a licensed agent now. Her integrity, knowledge and sincere desire to help her clients is unparalleled. Her entire team is a delight to work with."
We responded:
"This means so much. Thank you for your kind words. Always here to help and support you. "
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Casey Lu

November 25, 2025

5  out of  5
rating by Casey Lu
"Traci and her staff are always available, helpful, knowledgeable, friendly, and professional. They have taken good care of our home & auto insurance needs for years. Thank you"
We responded:
"Thank you, Casey, for your fantastic feedback! I'm happy to know you had a great experience with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Kenneth Fulgham

November 13, 2025

5  out of  5
rating by Kenneth Fulgham
"All of the team members are great to work with and knowledgeable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs Traci Day-State Farm "
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Sierra Moon

October 31, 2025

5  out of  5
rating by Sierra Moon
"Brianna was extremely helpful and made me feel appreciated."
We responded:
"You are appreciated! We are excited to work for you and build a trusting relationship for all your insurance needs. Call on us anytime. We are here for you! "
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Gabriel Kelly

August 1, 2025

5  out of  5
rating by Gabriel Kelly
"It’s always a great day when I call Traci’s ;)"
We responded:
"Thank you Gabe, it makes our day when you and your family call. You are so appreciated. Thanks for your support. "
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Erik Norton

July 18, 2025

5  out of  5
rating by Erik Norton
"Traci and Madison are fantastic. They have excellent customer service and always friendly. A true pleasure to do business with. Thank you Traci and Madison!"
We responded:
"Thank you for your review, Erik! I'm happy to hear that our office has provided you with excellent service and a friendly experience. It's a pleasure to have you as a valued customer. Let us know if there's anything else we can assist you with!"
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Tom Heuser

July 15, 2025

5  out of  5
rating by Tom Heuser
"Excellent service!"
We responded:
"Thank you, Tom! I'm happy you had an excellent experience with our service. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jessie James

July 7, 2025

5  out of  5
rating by Jessie James
"fast friendly and knowledgeable"
We responded:
"Thank you, Jessie! I'm happy to hear that you found our service fast, friendly, and knowledgeable. We’re committed to providing the best experience possible. Let us know if there's anything else we can assist you with!"
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Paula Heitmann

July 4, 2025

5  out of  5
rating by Paula Heitmann
"Whenever I need something, they respond immediately"
We responded:
"Thank you, Paula! I'm happy to know that our prompt responses meet your needs. We’re committed to being there whenever you need us. Let us know if there's anything else we can assist you with!"
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Clinton

June 9, 2025

5  out of  5
rating by Clinton
"Always so friendly and eager to help in any way she can I just want to say thank you"
We responded:
"Thank you for your kind review. We’re thrilled to hear that you had a positive experience with us. Our team is dedicated to providing friendly and helpful service. It is wonderful to know that our efforts are appreciated. Look forward to serving you going forward. "
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Tess Ives

May 22, 2025

5  out of  5
rating by Tess Ives
"Traci is always willing to meet with us and answer all our questions. She does what she can to give us the best rate possible. When I email her, she gets back to me right away."
We responded:
"Thank you Tess, We are here for all of your Auto, Home, Life, needs. Insurance is a difficult road to navigate and I am here every step of the way. We appreciate you! Traci Day- State Farm Insurance "
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Joe Frazier

April 30, 2025

5  out of  5
rating by Joe Frazier
"Traci, and her office associates, are all very prompt in responding to any issues, or questions, regarding our insurance needs. We really appreciate all of them. They are a pleasure to work with. Joe and Debra Frazier"
We responded:
"Helping you navigate your insurance is our top priority. We are honored to be your provider of choice. Traci Day-State Farm "
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Todd Dixon

April 11, 2025

5  out of  5
rating by Todd Dixon
"Excellent service, great communication, and willing to take the time to explain it all."
We responded:
"Thank you, Todd, for your wonderful feedback! I'm happy to know that you appreciated the service and communication. Taking the time to explain everything is important to us, and I'm glad it made a difference for you. If you have any questions or need further assistance, feel free to reach out anytime!"
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It's Alive Kombucha

April 10, 2025

5  out of  5
rating by It's Alive Kombucha
"Amazing Caring Service. Tracy is the best and makes everything smooth."
We responded:
"Thank you so much for your kind words! I'm happy to know that you found the service smooth and caring. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Lynnie Horrigan

March 25, 2025

5  out of  5
rating by Lynnie Horrigan
"Traci offers the kind of care and professionalism this world needs. Our community is richer for all she brings to it."
We responded:
"Thank you, Lynnie, for your wonderful feedback! I'm happy to know that my efforts are making a positive impact in our community. If you ever have any questions or need assistance, please feel free to reach out."